Customer Support

Quick Reference Contact Info

3rd Reading and Voting/Back Office xmLegislator™ Support Directory

In an effort to continue our commitment to provide you with service and support for your xmLegislator™ Back Office, 3rd Reading and Voting software, please follow the contact procedure below:

Email first, then call the office phone number (804-730-9600). Our office is open from 8:30 a.m. to 5:00 p.m. Eastern Standard Time, Monday through Friday.

Voting Software

Initial Email Contact: votingsupport@roll-call.com

Chris Hayes, Senior Software Developer, Voting Solutions
Email: chayes@roll-call.com

Ryan Babcock, Director, Voting Solutions
Email: rbabcock@roll-call.com

David Ward, Jr., Senior Procurement and Operations Specialist
Email: dawjr@roll-call.com

Howard Jorenby, Senior Hardware Engineer, Voting Solutions
Email: hjorenby@roll-call.com

Robert Feidt, Manager, Software Architecture and Development, Voting Solutions
Email: rfeidt@roll-call.com

LMS Division

Back Office (xmLegislator™)

Initial Email Contact: lmssupport@roll-call.com

Sachin Naik, Senior Developer, Legislative Management Solutions
Email: sachin@roll-call.com

3rd Reading

Allen Smothers, Lead Software Developer, Legislative Management Solutions
Email: allen@roll-call.com

Rita Barlow, Product Manager, Legislative Management Solutions
Email: rita@roll-call.com

Mike Fulmore, Software Architect, Legislative Management Solutions
Email: mfulmore@roll-call.com

Nate Boucher, Associate Architect, Legislative Management Solutions
Email: nboucher@roll-call.com

If there is an urgent need and you have not heard from the above please contact directly:

Jeff Finch, Director of Client Relations
Email: jfinch@roll-call.com

Bryan Hogan, Chief Operating Officer
Email: bryan@roll-call.com

Tyler Schaeffer, Chief Executive Officer
Email: tyler@roll-call.com